Modern Workplace Engineer
Modern workplace engineering and systems administration across a multi-tenant managed services portfolio - clients spanning construction & infrastructure advisory, manufacturing, technology distribution, professional services, the performing arts, financial services and consumer retail.
- Leading the OneDrive → SharePoint migration for a construction & infrastructure advisory client - 1,270+ project folders (~475 GB) into 14 SharePoint sites, on custom Graph PowerShell tooling, with a full permission audit and end-user training.
- Migrated a 31,000-message, 477-folder shared mailbox through Microsoft Graph, engineering around throttling, token expiry and OData encoding problems to reach 100% completion.
- Migrated about 77 client UniFi sites to a new UniFi OS Server - 54 of them in a single day - and retired the legacy controller.
- Designed and deployed a Cursor rollout under WDAC enforcement - signed MSIX, a publisher-rule supplemental policy and Intune deployment.
- Automated a brand font and Word template rollout to 108 workstations as one 10-task RMM job, including per-user Normal.dotm theme fonts.
- Administer Microsoft 365 across multiple tenants - Exchange Online (mail flow, tenant allow/block, message trace), SharePoint and OneDrive, Teams, Purview (eDiscovery, content search and purge) and Conditional Access, plus cross-tenant B2B, GDAP and cross-tenant access policies.
- Investigated and remediated email security incidents, including a business email compromise (malicious inbox rules, lookalike domain) and a phishing campaign purged from 150 mailboxes, and pushed back on elevated-privilege requests with least-privilege alternatives.
- Completed the IT controls section of a client's FY26 external audit (ASA 315) - 21 controls across 6 systems, each with evidence.